Juvenile Supervision Officer August 2019 - August 2020

Bell County Juvenile Services Killeen, TX, USA

• Responsible for the safety and security of residents and staff; provided life skill counseling, decision-making techniques, and conflict resolution.

City Carrier June 2015 - August 2019

USPS Schertz, TX, USA

• Ensure all lettered mail and packages were properly inspected, sorted, and distributed in a safe and timely manner with zero incidents.

Clergy and Ministry Support Specialist June 2008 - January 2019

Army | 13B | E-5 | Fort Hood, TX, USA

• Coordinated religious observances with medical and mortuary affairs representatives.
• Oversaw the security requirements for all pastoral clergy and religious facilities
• Maintained discretion and confidentiality, while working with highly confidential information and conflict situations.

Loss Prevention June 2014 - November 2015

Walmart San Antonio, TX, USA/ Puyallup, WA

• Monitor all public areas for potential threat

Lead Business Operations Specialist March 2012 - March 2014

Army | 13B | E-6 | Joint Base Lewis-McChord, WA, USA

• Provided the necessary tools, information, and resources for the team to get the job done.
• Led by example by remaining visible, involved, and fully engaged as the team executes the mission.
• Effectively used strong communication and group problem- solving skills to remove obstacles and achieve team results.

Department Manager October 2012 - December 2012

Army | 13B | E-6 | Joint Base Lewis-McChord, WA, USA

• Demonstrated sound critical reasoning skills when assessing business situations, reaching conclusions, and making decisions.
• Demonstrated a unique capacity to assess situations effectively and draw sound conclusions.
• Selected the best location to position organization assets to facilitate ease of operation.

Team Leader Environmental Health and Safety Department January 2010 - June 2012

Army | 13B | E-6 | Fort Polk, Fort Polk South, LA, USA

• Ensured that the organization was always able to fully execute its mission by evaluating strengths and limitations and directing actions to improve the situation.
• Engaged in 'ethical reasoning', when determining the right thing to do, even when no one was watching.
• Always took initiative to accomplish the mission in the absence of direction and guidance from higher headquarters.

Assistant Business Operations Team Leader June 2004 - June 2012

Army | 13B | E-5 | Fort Hood, TX, USA

• Managed daily operations to ensure that all operations are in full compliance with applicable guidelines, including safety and quality for a $$ operational budget.
• Employed a leadership operations process to visualize, describe, direct, and assess the work while achieving the end result.
• Led a team of ## team members to accomplish critical tasks and achieve team and organization objectives.

Lead Business Operations Specialist January 2003 - January 2004

Army | 13B | E-4 | Republic of Korea

• Ensured that team members operated in full compliance with applicable team guidelines, while achieving service, quality, cost, and time standards.
• Served as a team lead for ## team members to accomplish critical tasks and achieve team and organization objectives.
• A junior leader role model who exhibited high standards, discipline and provided effective examples through personal actions.

Driver February 2001 - December 2002

Army | 13B | E-4 | Fort Hood, TX, USA

• Engaged in 'ethical reasoning', when determining the right thing to do, even when no one was watching.
• Skillfully applies technology capabilities to obtain a competitive advantage.
• Effectively used strong communication and group problem- solving skills to remove obstacles and achieve team results.

Firefighter June 2002 - August 2002

Army | 13B | E-3 | Fort Hood, TX, USA

• Embraced diversity and maintained a relevant team member cultural awareness, while achieving goals.
• Handled confrontations constructively and addressed sensitive situations with confidence, empathy, and confidentiality.
• Effectively used a strong technical knowledge of firefighting equipment operations, first aid, and rescue procedures.

Business Operations Team Member July 2000 - December 2001

Army | 13B | E-3 | Fort Hood, TX, USA

• Consistently leveraged technical and equipment knowledge/skills to achieve team and department objectives.
• Skillfully applies technology capabilities to obtain a competitive advantage.
• Effectively used technology to increase tempo of operations and speed at which information is processed.

Business Operations Team Member February 2000 - May 2001

Army | 13B | E-2 | Fort Hood, TX, USA

• Represented the team and the organization as a business role model who exhibited high standards, discipline and provided effective examples through personnel actions.
• Effectively used strong communication and group problem- solving skills to remove obstacles and achieve business results.
• Effectively used technology to increase tempo of operations and speed at which information is processed.