Manager of Business Unit Operations November 2017 - Present

Army | 68W | E-8 | Fort Sam Houston, Texas

• Introduced employee-recognition programs, labor/management communication forums and career-pathing opportunities that boosted staff retention, morale and satisfaction to new bests.
• Ensured that all business operations were planned, prepared, and executed in a cost-effective manner and delivered on time.
• Managed the organization's 'Decision and Execution Cycle', the crucial management process designed to synchronize the organization's current and future operations.

Business Unit Operations Team Leader August 2014 - November 2017

Army | 68W | E-8 | Fort Sam Houston, Texas

• Planned, scheduled, reviewed, and approved the workload to ensure production output, quality, and on time delivery goals were achieved in a cost-effective manner.
• Assisted in managing the organization's 'Decision and Execution Cycle', which was the crucial management process designed to synchronize the organization's current and future operations.
• Assisted in synchronizing business operations by effectively communicating with all the relevant people, business units, and coordinating all relevant inputs to ensure production output and on time delivery goals were achieved.
• Prepared all written information management tools/documents designed to simplify business plan execution.
• Ensured that all business operations were planned, prepared, and executed in a cost-effective manner and delivered on time in accordance with customer specifications and quality requirements.
• Assisted in overseeing the organization's operation functions and was responsible for the training and development of team members.

Associate Medical Staff- LPN August 2010 - August 2014

CSL Plasma Louisville, KY, USA

• Responsible for the evaluation of donor suitability for automated pheresis procedures.
• Administration and supervision of approved immunizations other than red blood cells
• Provided limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification
• Conducted confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma
• Responsible for medical history reviews and conducting head to toe physical health assessments to over 1800 donors annually.

Business Unit Assistant HR Manager January 2009 - August 2014

Army | 68W | E-7 | Fort Knox, KY, USA

• Monitored employees' short-term and long-term medical leaves and ensured the organization's compliance with FMLA and HIPAA regulations.
• Developed human resource planning models to identify competency, knowledge, and talent gaps and developed specific programs for the filling of the gaps.
• Developed appropriate policies and programs for effective management of the people resources of the organization.
• Monitored effective new hire transitions for an effective onboarding and orientation to allow the organization to embrace applicants and employees of all backgrounds.
• Developed staffing strategies and implemented plans and programs to identify talent within and outside the organization for position of responsibility.
• Processed routine day-to-day tasks such as preparing personnel status and strength reports, preparing personnel awards, and other administrative support as required.
• Allocated human resources, ensuring appropriate matches between personnel and job position

Business Unit Operations Planner October 2003 - June 2007

Army | 68W | E-6 | Fort sam houston, texas

• Prepared all written information management tools/documents designed to simplify business plan execution.
• Assisted in synchronizing business operations by effectively communicating with all the relevant people, business units, and coordinating all relevant inputs to ensure production output and on time delivery goals were achieved.
• Ensured that all business operations were planned, prepared, and executed in a cost-effective manner and delivered on time in accordance with customer specifications and quality requirements.
• Planned, scheduled, reviewed, and approved the workload to ensure production output, quality, and on time delivery goals were achieved in a cost-effective manner.
• Assisted in overseeing the organization's operation functions and was responsible for staff development, operations and plans, and organizational development and modernization

Lead Medical Assistant May 1987 - December 1989

Army | 68W | E-4 | Fort Knox, KY, USA

• Made tentative diagnoses and decisions about management and treatment of patients and prescribed therapy or medication with physician approval.
• Provided physicians with assistance during surgery or complicated medical procedures.
• Obtained, compiled and recorded patient medical data, including health history, progress notes and results of physical examination.
• Interviewed and examine patients, took their temperature, pulse and blood pressure to obtain information about their physical condition.
• Provided continuity of care by developing and implementing patient management plans.
• Instructed and counseled patients about prescribed therapeutic regimens, normal growth and development.
• Visited and observed patients on hospital rounds or house calls, updated charts, ordered therapy, and reported back to physician.
• Performed therapeutic procedures, such as injections, immunizations, suturing and wound care, and infection management.