Program Manager September 2021 - Present

National Parks Conservation Association Washington, D.C., USA

• Performed sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
• Reviewed financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
• Performed personnel functions, such as selection, training, or evaluation.
• Planned or directed activities, such as sales promotions, that required coordination with other department managers.

Business Unit Operations Manager April 2021 - Present

Purepost Inc. Washington, D.C., USA

• Managed the organization's 'Decision and Execution Cycle', the crucial management process designed to synchronize the organization's current and future operations.
• Planned, scheduled, reviewed, and approved the workload to ensure production output, quality, and on time delivery goals were achieved in a cost-effective manner.
• Provided direct oversight of all operational functions of the organization to include staff development, operations and plans, and organizational development and modernization.
• Ensured that all business operations were planned, prepared, and executed in a cost-effective manner and delivered on time in accordance to customer specifications and quality requirements.

Manager-Program Management July 2017 - December 2020

The Mission Continues Washington, DC, USA

• Demonstrated sound critical reasoning skills when assessing situations, reaching conclusions, and making decisions.
• Engaged in 'ethical reasoning', when determining the right thing to do, even when no one was watching.
• Planned the delivery of the overall program and its activities in accordance with the mission, the goals, and strategic direction of the organization.
• Led managed the program staff by providing vision, direction, input and feedback.
• Organized and staffed the program to ensure that activities operated within the policies and procedures, and complied with all relevant legislation and professional standards.
• Controlled the program to ensure that it operated within the approved budget.
• Effectively used strong communication and group problem- solving skills to remove obstacles and achieve team results.

Program Manager September 2019 - December 2020

The Mission Continues Washington, D.C., USA

• Partner with the Learning and Development team to guide the program curriculum
• Hire and manage a team of program Advisors
• Develop management systems to deliver against programmatic goals
• Collaborate cross-functionally and develop strong partnerships with internal teams
• Identify and cultivate partnerships with community leaders and organizations to provide pathways for veterans’ continued service
• Constantly demonstrate the fortitude to make difficult decisions while maintaining a focus on doing what’s right for our veterans
• Coordinate with multiple teams to tackle complex problems
• Establish strategic direction and implemented in conjunction with organization strategic plan
• Work closely with the Research and Evaluation team to develop appropriate outcomes and metrics for program success
• Work closely with other program managers to share best practices and programmatic learning that will benefit internal programs
• Deliver content at eight-weekend conferences per year with 80-100 attendees

City Impact Manager July 2017 - September 2019

The Mission Continues San Francisco Bay Area, CA, USA

• Selected to join the white paper draft of a new leadership program.
• Implemented veteran Eco-Therapy summit with Nat. Park Service
• Developing and measuring the impact of The Mission Continues programs in The Bay Area and Sacramento.
• Responsible for program operations in three cities
• Research community needs and apply programming to meet these needs
• Establish and track multiyear plans and annual objectives for each city
• Collaborate on stewarding and strengthen relationships with local corporate partners, foundations and individual donors to support city-based operations
• Identify and recruit volunteer leaders from the veteran community to lead local operations
• Reports to Executive Director of West Region to build relationships with veteran volunteers and nonprofit partners.

Administrative Assistant February 2016 - October 2017

Stanford University, Student Services Center, Office for Military Affiliated Communities. Stanford, California, USA

• Reports directly to the Director of The Office for Military-Affiliated Communities in Student Affairs at Stanford University.
• Coordinated with Veterans Benefits Administration on student veteran benefits enrollment to receive 1.7 million dollars in student funding.
• Developed training for university staff
• Developed programming for student veterans.
• Developed relationships with university departments
• Partnered with companies and corporations outside of University to provide employment pathways for veterans
• Increased veteran acceptance on campus
• Implemented best practices for operations
• Front face for Veteran support and University resolution

Conservation Crew Leader May 2015 - September 2015

Northwest Youth Corps Corvallis, OR, USA

• Contributed to a culture of community responsibility and involvement. Engaged 20 youth with ideas of environmental stewardship and individual achievement.
• Enhanced confidence in donor support

Forestry Technician May 2014 - October 2014

Bureau of Land Management Klamath Falls, OR, USA

• Wildland Firefighter on newly established Veteran hand crew.
• Responsible for suppression of wildfires and involvement in each step of the risk and hazard identification process. Part of a unit that was selected for federal training standards
• Certified as a National Fire Fighter Type 2 (FFT2).
• Trained in use of nationwide Incident command System
• Executed fire suppression tactics while forward deployed
• Trained 300+ National Guard members at the Yakima, WA National Guard Base for certification in Wildland fire suppression

Assistant Department Manager December 2009 - July 2010

Marines | 1300 | E-5 | Camp Pendleton North, CA, USA

• Served as the right-hand person to the Department Manager and supported the Manager by devising policies and strategies to ensure the completion of department goals.
• Engaged in 'ethical reasoning', when determining the right thing to do, even when no one was watching.
• Demonstrated sound critical reasoning skills when assessing situations, reaching conclusions, and making business decisions.

Assistant Business Operations Team Leader October 2006 - December 2009

Marines | 8151 | E-5 | Quantico, VA, USA

• Provided 'purpose' behind all decisions and a stable point of reference from which to set outcomes, make plans, and issues tasks.
• Led from the front by remaining visible, involved, and fully engaged as the team executes the mission.
• Effectively used strong communication and group problem- solving skills to remove obstacles and achieve team results.
• Understands the big picture and was always able to translate the mission intent of senior leaders.
• A leader role model who exhibited high standards, discipline and provided effective examples through personal actions.
• Managed daily operations to ensure that all operations are in full compliance with applicable guidelines, including safety and quality to remain within budget.

Lead Business Operations Specialist May 2006 - October 2006

Marines | 1300 | E-4 | Camp Lejeune, NC, USA

• Ensured that team members operated in full compliance with applicable team guidelines, while achieving service, quality, cost, and time standards.
• Advised the team leader on potential action scenarios and helped team members adapt appropriately to the team's competing demands and shifting priorities.
• A junior leader role model who exhibited high standards, discipline and provided effective examples through personal actions.

Engineering Technician November 2003 - May 2006

Marines | 1300 | E-3 | Okinawa Japan

• Identified, contended for, allocated and managed resources to ensure mission accomplishment.
• Engaged in 'sound ethical reasoning', when determining the right thing to do, even when no one was watching.
• Recommended organizational engineering design plans/drawings for constructability and developed necessary construction plans and schedules.
• Collaborated to keep the team leader and subordinates informed of the key issues facing the organization.
• A junior leader role model who exhibited high standards, discipline and provided effective examples through personal actions.