Lead Business Operations Specialist May 2016 - Present

Army | 25B | E-4 | Fort Gordon, Augusta, GA, USA

• Ensured that team members operated in full compliance with applicable team guidelines, while achieving service, quality, cost, and time standards.
• Assisted the team leader in directing and assessing the work, while achieving the end result.
• Led by example by remaining visible, involved, and fully engaged as the team executes the mission.

Solutions Specialist January 2015 - May 2016

Verizon Wireless

• As a Solutions Specialist, I used my exceptional knowedge of and passion for technology, professionalism, and people skills to create the ultimate in-store experience. That means impacting and improving our customers' lives by delivering personalized solutions, equipping them with powerful devices and providing recommendations and product demonstrations. I also built our customer base and foster long-term relationships by providing superior service and proactively contacting to ensure they're getting the most out of our products and services.

Sales Representative February 2012 - November 2014

Texas Motors Ford Fort Worth, TX, USA

• Sales

Supervisor January 2009 - September 2011

First Convinience Bank

• As a branch supervisor I was dedicated to being a team player. I made sure to achieve my goals and quotas for the branch. I had the role of increasing sales, imporving client retention, and growing our customer base. I lead staff in exceeding sales goals while delivering excellent customer service.