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    <h4 style="margin-top: 0px; margin-bottom: 25px;">Listening to Others</h4>

<p style="margin-bottom: 22px;">The ability to master the active process by which we make sense of, assess, and respond to what we hear.  Specifically, it is the ability enable one to receive information, understand information, evaluate information, remember information, and respond to information appropriately. By developing your  listening skills, you build other&#39;s trust and confidence in you.</p>

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	 Synonyms: Effective Active Listening
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  <p class="bold">Key Actions of Individuals with This Skill</p>
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      <li>Constantly evaluates one&#39;s own current listening skills</li>    
      <li>Asks questions to clarify others&#39; points of view</li>    
      <li>Exhibits appropriate nonverbal behavior to show receptivity to others&#39; spoken messages</li>    
      <li>Interprets nonverbal messages</li>    
      <li>Listens actively, reflects, and summarizes others&#39; comments to ensure understanding</li>    
      <li>Listens attentively and with empathy to concerns expressed by others</li>    
      <li>Listens carefully to input</li>    
      <li>Listens patiently to others without interrupting</li>    
      <li>Listens well in a group</li>    
      <li>Listens willingly to concerns expressed by others</li>    
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  <p class="bold">Interview Prep Questions</p>
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  	  <li>Describe a time when you listened attentively and with empathy to concerns expressed by unit members to resolve a conflict or misunderstanding.</li>
  	  <li>Describe a time when you listened actively, reflected, and summarized team members&#39; comments and nonverbal messages to ensure understanding.</li>
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